Refund Policy & Cancellation Policy

Please read the following Refund and Cancellation Policy carefully before making any payment through the online payment facility of SR University.

• Once a payment has been successfully made for an admission, application, registration, academic, examination, or other university-related service, the payment shall be subject to the applicable rules and conditions of SR University.
• Fees paid for a service shall generally be non-refundable unless a refund is specifically permitted under the applicable rules, regulations, or instructions of SR University.
• Cancellation of an application, registration, admission, or service does not automatically entitle the applicant or student to a refund.
• If a refund is applicable, it shall be processed at the discretion of the University and in accordance with the applicable refund rules and regulations.
• Where a refund is approved, the amount will normally be credited to the same bank account, debit card, credit card, UPI account, or other payment method used for the original transaction, subject to the payment gateway and banking procedures.
• Payment gateway charges, bank charges, or other transaction charges, if applicable, may be non-refundable unless otherwise specified by SR University.
• In the event of a duplicate payment or an unsuccessful transaction where the amount has nevertheless been debited from the user's account, the transaction will be reviewed and the eligible amount, if any, will be refunded as per the applicable procedure.
• Refund processing may take additional time depending on the payment gateway, bank, card issuer, UPI service provider, or other financial institution involved in the transaction.